FAQ

Hi! Hello. Bonjour. This is the BEST PLACE to start if you’ve got questions about what happens in this studio. I do my best to stay on top of social media and websites, but I’m more of an artist than an office manager and the motto around here is 'DOING OUR BEST'!

DO YOU TAKE COMMISSIONS? 
Yes! Well. MOST OF THE TIME. If you’re looking for CUSTOM #kbscript check the CUSTOM section and if you have a commercial project or a polar bear painting - email me!

DO YOU DO COMMERCIAL WORK? 
Yes! If it fits within schedules and goals - then YES, PLEASE! Email me.

DO YOU DO GRAPHIC DESIGN? 
I do. I am a trained graphic designer and have worked in the design field for almost 30 years.

DO YOU HAVE POLAR BEAR PAINTINGS FOR SALE? 
Sometimes. but the best way to be in the know is to get on the POLAR BEAR PAINTING EMAIL LIST, watch for up-coming shows or send lots of emails.

DO YOU DO MURALS? Absolutely. Email me.

YOU HAVEN’T RESPONDED TO MY EMAILS YET. WHY? 
I am terrible at it. I have a beautiful assistant. And even then sometimes keeping up is hard ESPECIALLY if the art I love to make is messy and happens far from screens in my sweet little studio.

HOW WILL THINGS BE SHIPPED?
We do our best to get things in the mail within 5-7 days and then off it goes by CanadaPost. Once it arrives at CanadaPost - it’s in their hands. (**NOTE: We are currently re-evaluating this choice in the wake of the CanadaPost strike.)

I CHOSE LOCAL PICKUP - NOW WHERE DO I GO?
When your order is ready you will receive an email with pickup instructions. NOTE: our emails go mostly straight to junk. Please check.

DO YOU SHIP INTERNATIONALLY?
Yup, but it takes a little longer. CanadaPost (our default shipping method) is not speedy.

WHEN IS YOUR NEXT POPUP?
Follow along on Instagram and Facebook for updates on sales, shows and POPUPs.

WHY AREN’T YOU RESPONDING TO MY INSTAGRAM MESSAGES?
I try. Due to the number of messages received through Facebook and Instagram keeping up is tough. 

WHERE CAN I FIND OUT MORE?
www.kalbarteski.com